Payment Policy

Currency and Checkout

The checkout, displayed prices, order totals, and completed charges are denominated and processed in USD.

About Credit/Debit Card

We support eligible credit and debit cards on the Visa, Mastercard, Maestro, American Express, JCB, Diners Club, and Discover networks. The secure checkout displays the methods available for the transaction, subject to issuer authorization.

Authorization and Data Security

The payment provider can request authorization when an order is submitted. The customer must be entitled to use the chosen method and provide accurate information; an unsuccessful or unverifiable payment can delay or cancel the purchase. Shopify and the applicable processors handle card data through their security controls, and full card numbers should never be emailed.

Tax, Cancellation, and Credits

Taxes are collected as required by applicable law. Before shipment, cancellation can be requested. A refund that is approved goes back to the original payment method and usually appears within 5–10 business days after issuance, subject to the card provider’s timing.

Merchant and Customer Care Information

Store name: Bentgo

Contact email: Support@bentgs.shop

Phone: 9102613611

Physical and return address: 2557 Terrace Ave, Sanger, CA 93657, US

Customer care hours: Monday to Friday, 9:00 AM–5:00 PM (America/New_York).